🌻 Northview Highlands Terms & Conditions

By booking a photography session, you agree to the following:

✔️ Safety & Supervision

• All guests enter and participate at their own risk.

• Adults are fully responsible for the safety, care and behaviour of themselves and any children in their group.

• Children must be actively supervised at all times by a responsible adult aged 18+.

• Enclosed shoes are mandatory, no sandals, thongs, crocs, heels or open-toe footwear.

• Running, screaming, climbing, chasing animals or rough behaviour is not permitted inside or near the enclosure.

🐮 Animal Welfare & Interaction

• Our animals are halter-trained and social, however they are still animals and may react unexpectedly.

• Animals may be rotated, substituted or rested without notice for their wellbeing.

• Touching, brushing or close interaction is only permitted under the direction of handlers.

• Anyone acting in a way that risks animal welfare or guest safety may be refused entry or removed with no refund.

🕒 Delays & Scheduling

• We run sessions as close to schedule as possible, however minor delays may occur as we are working with live animals.

• If an animal requires rest, water, shade or handler attention, we may pause or adjust timing.

• Your patience is appreciated animal welfare always comes first.

• Late arrival may shorten your session time no refunds apply for lost time.

🌦️ Weather & Environment

• Sessions may be paused, delayed, or cancelled due to heat, storms, or unsafe field conditions.

• If Northview Highlands cancels your session, a full refund will be provided.

👶 Children Who Are Unsure

• If a child chooses not to enter the enclosure due to nerves or fear, we may take photos from outside where possible; however refunds cannot be provided on this basis.

📸 Photography

• Your session includes 5 edited, high-resolution digital images delivered via online gallery.

• Additional images may be purchased directly from your photographer.

• Galleries are typically delivered 1–3 weeks after the event.

🎟️ Tickets & Cancellations

• Tickets are non-transferable and non-refundable, unless cancelled by Northview Highlands.

• Only one family/group per session (up to 5 people total).

• Larger groups must book additional sessions.

By booking, you accept full responsibility for your groups safety and the safety of any children in your care, and agree to follow all instructions provided by Northview Highlands staff and handlers.